Information Collection

Loud River LLC is the sole owner of the information collected on http://www.loudriverllc.net.

Order

Loud River LLC uses PayPal to process order forms. During the checkout process PayPal requests information from the user. The user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date, or **************** number). This information is used for billing purposes and to fill customer orders. If we have trouble processing an order, the information is used to contact the user. PayPal has its own privacy policy. Click on the link below to view PayPal's privacy policy.

PayPal Privacy Policy

Information Use

Information provided in a purchase will be used to complete the transaction using normal retail methods. Information provided in a purchase or in a request for information will also be used to contact you in order to fulfill your request, provide news of our products and special offers. Your information may also be combined with the information of others in an aggregated basis, without personally identifying information. This combined information may be used by Loud River LLC or a third party to guide us in improving our products and services including our Web site and on-line catalog, or for general business purposes such as forecasting production and sales.

Profile

We store information that we collect through cookies, log files, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web site, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Click the link below for more information on cookies.

Cookie Central

Some of our business partners use cookies on our site. Such partners may include, but are not limited to, advertisers. However, we have no access to or control over these cookies once we have given permission for them to set cookies for advertising.

This privacy statement covers the use of cookies by http://www.loudriverllc.net only and does not cover the use of cookies by any advertisers or business partners.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use a tracking utility that uses log files to analyze user movement.

COMMUNICATIONS FROM THIS SITE

Special Offers and Updates

All our customers will occasionally receive information on products, services, and special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Customer Service

We communicate with users on a regular basis to provide requested services. Such communication is done via email.

SHARING

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Aggregate Information

Aggregate information is non-personally identifiable. We share aggregated demographic information with our partners and advertisers in order to better serve our customers. This is not linked to any personally identifiable information.

Third Party Intermediaries

We use an outside shipping company to ship orders, and PayPal to collect payment on our goods and services.

Service Providers

We partner with other third parties to provide specific services. Such services include payment collection and guestbook services. When the user signs up for these particular services, we share names, or other contact information such as an email address that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Business Transitions

In the event Loud River LLC goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

Choice/Opt-out

Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information. For example, after the check out process an ‘opt-out’ mechanism is provided so users who buy a product or service from us can specify the type of marketing material, if any, they would like to receive.

Users who no longer wish to receive our promotional communications may opt-out of receiving these communications by replying to the email and typing unsubscribe in the subject line of the email or email us by using our Contact Form. We also offer an opt-out mechanism on our Customer Information Page or the user may contact us at http://www.loudriverllc.net to opt-out.

Users of our site are notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Links

This Web site contains links to other sites. Please be aware that we, Loud River LLC, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this http://www.loudriverllc.net.

Surveys & Contests

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Loud River LLC will automatically send the friend a one-time email inviting them to visit the site. Loud River LLC stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact Loud River LLC at http://www.loudriverllc.net to request the removal of this information from our database.

Chat Rooms, Message Boards, Public Forums, and Guest Books

Please keep in mind that whenever you voluntarily disclose personal information online - for example on guest books, message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.

Security

This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site their information is protected both online and off-line.

We do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

If users have any questions about the security at our Web site, users can send an email by using our Contact Form. .

SUPPLEMENTATION OF INFORMATION

In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.

Purchasing History

In order for this Web site to enhance its ability to tailor the site to a user’s preference, we collect information about the purchasing habits of users. Such information includes demographics.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done at the Customer Information Page or by emailing our Customer Support by using our Contact Form.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email and by posting a notice on our Web site for 30 days.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us

by using our Contact Form.

or see our Customer Information Page